Specialist Vets in Bury

## Summary Medivet Ramsbottom is part of the Medivet group. The practice appears set up for routine preventive care (vaccinations, parasite care, microchipping), nurse-led support, and in-practice diagnostics (in-house lab, ultrasound, X‑rays), with surgical care also described in reviews (a biopsy where a lump was removed while the pet was in theatre). Out‑of‑hours care is provided by Armac Veterinary Clinic. Specific things owners mention include being able to get appointments accommodated when needed, being kept “fully informed throughout” procedures, and staff taking time to answer questions without making owners feel awkward for asking. One review also describes a staff member (Sophie) delivering medication to the owner’s home when they couldn’t collect it. ## Services From the clinic website summary: - Vaccinations - Parasite care - Neutering - Microchipping - Animal Health Certificate - Dentistry - ECG - Nurse clinics - Diagnostics/facilities: in-house laboratory, ultrasound, X‑rays - Out-of-hours arrangements: out of hours care provided by Armac Veterinary Clinic From the latest reviews available to us: - Surgery/procedures: a biopsy where the vet decided during the procedure to remove a lump (“upon opening him up in theatre”) - Medication provision/collection support (one owner describes medication being brought to their home) ## Pricing - Consultation fee from **£165 inc VAT** (noted on the website summary; “prices are subject to change”). ## People Named in the latest reviews available to us: - **Kay (vet)**: mentioned in multiple reviews—praised for decision-making during a procedure (choosing to remove a lump while the pet was in theatre), for keeping an owner fully informed, and for helping a dog feel at ease while explaining next steps. - **Grace (vet)**: mentioned as part of the team supporting an owner through a biopsy/lump removal, with emphasis on calm, clear communication. - **Marc**: thanked alongside Kay for support when a pet “was very poorly” the previous year (role not stated in the review). - **Sophie (client care assistant)**: credited with bringing a dog’s medication to the owner’s home when they couldn’t collect it due to mobility issues. ## Reviews **Google rating: 4.8 stars from 410 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners repeatedly describe clear communication: being kept calm and “fully informed throughout,” and having questions answered without being made to feel silly. - Ability to accommodate appointments “when necessary” is specifically mentioned. - Examples of care during more serious situations show up in the recent reviews (a pet described as “very poorly,” and a biopsy where a lump was removed during surgery). - Practical support beyond the consult is occasionally mentioned (medication delivered to an owner’s home when they couldn’t pick it up).

## Summary Vets on the Meowve is a home-visit veterinary service operating from a specially designed mobile veterinary surgery, established by Registered Veterinary Nurse Christine Dixon. Based on the website and recent reviews, it’s geared towards doing many “in-practice” type jobs without your pet needing to travel—ranging from routine vaccinations and health checks to procedures performed in the mobile unit. Owners repeatedly mention: - thorough, unhurried exams with clear explanations of care and costs before treatment - procedures carried out via the mobile clinic (for example, lump removals), with pets recovering at home afterwards - support for anxious pets (and owners with mobility/health limitations) because appointments happen in the pet’s familiar environment ## Services Services described on the clinic website and reflected in reviews include: - **Mobile vet consultations** (in-home health checks, prescription management) - **Mobile nurse clinics** (health and wellbeing checks) - **Mobile surgery** including procedures such as **lump removals**, **neutering**, and **eye/ear surgery** (website); lump removal is specifically described in reviews - **Dental care**, including **scale and polish**, with **digital full dental X-ray** included for each procedure (website) - **Mobile digital X-ray** (website) - **Vaccinations/boosters** for dogs, cats, and rabbits (website + reviews mention cat booster vaccines) - **Blood tests** (website) - **Ultrasound** for diagnostic assessment (website) - **Animal Health Certificate** is mentioned on the website as available via an Official Veterinarian at a different branch; it is not stated as available via this specific service/team in the provided information Species stated on the website: **dogs, cats, rabbits**. ## People - **Christine Dixon** (Registered Veterinary Nurse) — named on the website as the person who established the service. - **Antonio** (vet, per multiple reviews) — repeatedly credited with explaining options clearly and providing compassionate care, including during a pet’s final moments and in urgent/serious situations (one reviewer describes their dog being treated for pyometra). - **Millie** (works alongside Antonio; described as part of the visiting team in multiple reviews) — owners describe calm handling and thorough communication; one review mentions sedating a dog in the home before moving to the mobile unit for surgery, and providing pain relief and aftercare advice. ## Reviews **5.0 stars from 17 reviews.** Themes below are drawn from the latest written reviews available to us. - **Mobile care that reduces stress for anxious pets:** owners of nervous dogs and multiple cats describe pets being calmer because exams and sedation happened at home. - **Clear, detailed communication:** several reviews mention being walked through what would happen, having questions answered, and being told costs in advance (including around prescriptions). - **On-the-doorstep procedures:** reviews describe **lump removals** completed via the mobile clinic (including sedation in the home, then moving to the van), with **pain relief**, aftercare advice, and a planned recheck (one review mentions a **10‑day follow-up** and **dissolvable stitches**). - **Compassion in difficult moments:** one owner highlights the team’s support during a pet’s final moments. - **Perceived value:** multiple reviewers call pricing “fair”/“reasonable,” but no specific fees are provided.

## Summary Vets for Pets describes itself as a **locally owned** practice with **modern facilities**, including an **in-house lab**, **digital X-ray**, **ultrasound**, an **operating theatre**, **hospital ward**, and **isolation unit**, plus **separate cat and dog waiting areas/wards**. The site lists a wide range of diagnostics and surgery (including **cruciate surgery**, **fracture repair**, **endoscopy**, and **chemotherapy/cancer treatment**), suggesting it’s set up for more than just routine vaccinations. From the latest reviews available, owners repeatedly distinguish between the **clinical team** and the **front desk experience**: several describe vets/nurses taking time to comfort pets and owners (including during euthanasia and when handling anxious dogs), while multiple reviewers report **rude or unwelcoming reception interactions**. A small number of reviews raise concerns about **prescription policies/refunds** and a **microchipping visit** where an owner alleges their kitten returned with a bleeding neck and was advised to rebook for an additional charge. ## Services Based on the website summary and the latest reviews available, services and capabilities mentioned include: - **Consultations and ongoing care**, including chronic pain management discussions (one review mentions being encouraged to start **Librela** monthly injections versus staying on oral meds). - **Microchipping** (one recent review describes an attempted microchip appointment that did not proceed as expected and led to a complaint). - **Bereavement support / euthanasia** (a review describes staff supporting an owner when a pet rat was put to sleep). - **Nurse clinics**. - **Dentistry**. - **Soft tissue surgery** and **orthopaedic procedures** (website lists cruciate surgery, fracture repair, ear surgery). - **Diagnostic imaging and monitoring**: digital X-ray, ultrasound, ECG, echocardiography, blood pressure monitoring. - **Endoscopy**. - **In-house laboratory testing** (biochemistry, haematology, electrolytes) and **in-house blood transfusions**. - **Hospitalisation facilities**: hospital ward and isolation unit; separated cat/dog wards and isolation areas. - **Cancer care**: chemotherapy/cancer treatment and oncology (listed on the website). - **Preventive care and admin services**: prescriptions, medications, nutritional advice, weight clinic, pet passport/animal health certificate. - **Species seen** (website): dogs, cats, rabbits, and small mammals. Emergency care (as stated on the website): - **Emergency care is provided by Armac Pet Accident & Emergency Vets**, with an **emergency consultation fee starting from £100**. Other capability noted in clinic data: - **Veterinary Nurse Training facility**. ## Pricing - **Emergency consultation fee (via Armac Pet Accident & Emergency Vets): from £100** (website). - One reviewer reports being told a **£200 charge** to rebook for microchipping after an unsuccessful appointment (review allegation; not confirmed elsewhere). ## People Named staff mentioned in reviews: - **Allison** (role not stated): repeatedly mentioned for hands-on support in emotionally difficult situations. One owner describes Allison comforting them during euthanasia of a pet rat and “making a fuss” of the rat; another thanks Allison (and a colleague) for going “above and beyond” when a pet became suddenly unwell. - **Michael** (vet, per review): described as explaining the euthanasia process carefully and communicating with sensitivity. - **Amy** (role not stated): thanked alongside Allison for taking time to listen and help when a pet suddenly became very unwell. ## Reviews **4.5 stars from 787 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Strong praise for vets and nurses in the consult room**, including practical handling of nervous dogs (one owner says the vet played ball with a dog who has trust issues to help them feel comfortable). - **Compassion in end-of-life care** is specifically described (supportive communication during euthanasia of a small pet). - **Repeated complaints about reception staff**, described as rude, unwelcoming, or dismissive both in person and on the phone; several reviewers say this alone would stop them recommending the practice or using it beyond routine vaccines. - **Access/availability concerns**: one owner reports being told the practice was fully booked early in the morning after a bank holiday and that their sick cat couldn’t be seen until the following day. - **Disputes about prescriptions and policy**: one reviewer describes being unable to get a refund or change a prescription (including disagreement about prescription validity/acceptance and medication choice). - **A serious complaint about a microchipping visit**: one owner alleges their kitten returned with a bleeding neck and changed behaviour, and says they were asked to book another appointment at additional cost.

## Summary Beech House Veterinary Surgery is a small-animal practice established in 2009 and listed as an RCVS General Practice. The website describes in-house diagnostic facilities (lab, X‑ray and ultrasound) plus routine care and surgery, alongside referral services in orthopaedics, soft-tissue surgery, cardiology and internal medicine. Review experiences are mixed: several owners describe thoughtful end-of-life support (including candles at reception and condolence cards/poems), while others raise concerns about continuity of vets, front-desk/management interactions, and a reported medication/allergy mix-up. Concrete details mentioned by owners include staff making visits easier for an energetic dog when other animals are around, and bereavement gestures such as candles and condolence cards. Concerns raised include being mis-titled on prescription paperwork, and one owner alleging they were sent home with a cat with a broken leg and later given ear drops their dog was reportedly allergic to. ## Services From the clinic website summary: - Consultations and nurse clinics (including six-month health checks and blood pressure checks) - Vaccinations, parasite control, microchipping - Neutering and general surgery - Dentistry - Diagnostic tests & imaging, with on-site facilities listed as: in-house lab, X‑ray, ultrasound - Grooming & nail clipping; anal sac expression - Puppy parties - Home visits - Species treated listed as: dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets Referral services listed on the website: - Orthopaedic surgery referral service - Soft tissue surgery referral service - Cardiology referral service - Internal medicine referral service Emergency care (as stated on the website): - Emergencies are handled by the practice during normal opening hours. - Out-of-hours emergencies are referred to PetMedics Veterinary Surgeons in Worsley. ## Pricing - One reviewer reports “about £60 odd for 10–20 minutes” for an appointment “just to have a chat.” - One reviewer reports “£30” for nail clipping. ## People Named in reviews: - **Ornella** (role not stated): mentioned as someone a dog “loved to see.” - **Mark** (vet): one reviewer described him as a “great vet,” but the same reviewer later updated to say he left and that vets were “different every time.” Other staff feedback (roles inferred only where explicitly stated): - **Receptionists** are described by multiple reviewers as “lovely/supportive,” including during pet loss. - **Practice manager** (not named) is criticised in one detailed account for attitude and lack of empathy, particularly during a dispute about repeat consultations and recorded allergy history. ## Reviews **4.3 stars from 503 reviews.** Themes below are drawn from the latest written reviews available to us. - Several owners describe strong bereavement support: candles lit at reception during a pet’s passing, and condolence cards/poems sent afterwards. - Some report staff helping make stressful visits more manageable (e.g., going “above and beyond” to help an energetic dog feel comfortable around other animals). - Concerns raised about continuity: multiple comments mention “ever changing vets” / “different every time,” including after a named vet (Mark) left. - A few negative accounts focus on process and communication: one reviewer describes repeated mis-titling (“MR” on prescription paperwork), and another alleges an ear-drop allergy mix-up and an unsympathetic response when questioning repeat consultation charges.

## Summary Pennine Vets is an RCVS General Practice small-animal clinic established in 2004, with in-house ultrasound, X‑ray and a lab for diagnostics. The practice covers routine care (vaccines, parasite control, microchipping, neutering) as well as surgery and a soft-tissue surgery referral service. In reviews, owners describe both responsive care (including a late Friday urgent appointment for a cat, and pain relief plus a cone provided for a dog with an injured dew claw) and, in contrast, a report of being turned away when a vomiting cat was described as an emergency. Several reviews also mention support around end-of-life care, including a condolence card after euthanasia. ## Services - **Consultations** and **six‑month health checks** - **Vaccinations** and **parasite control** - **Microchipping** - **Neutering** - **Dentistry** - **Surgery**, plus **soft tissue surgery referral service** - **Diagnostic tests & imaging** (website lists **in-house lab**, **ultrasound**, **X‑ray**) - **Nurse clinics** and **blood pressure checks** - **Grooming & nail clipping**, **anal sac expression** - **Pet travel documentation** - **Home visits** - **Species seen (as listed by the practice):** dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets, reptiles (including tortoises), small/large cage birds, backyard poultry, birds of prey, wild birds, aquarium fish - **Emergencies:** during normal hours, clients are told to contact the practice; **out-of-hours emergencies are directed to PetMedics Veterinary Surgeons** (as stated on the website). Reviews include one example of an **urgent same-day appointment** late on a Friday before a bank holiday weekend. ## People - The website summary provided does not include named team members. - Review examples of what owners noticed in staff interactions: - Handling **stressed dogs** during an injured dew-claw visit; owners mention **patience** and that they were sent home with **painkillers** and a **cone**, with a return visit planned for treatment. - **Euthanasia support**, described as **patient and respectful**, with one owner mentioning a **condolence card** afterwards. ## Reviews **Google rating: 4.3 stars from 196 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Urgent care access is mixed:** one owner says they were able to get an emergency appointment for a cat late on a Friday before a bank holiday; another reports being told the clinic was too busy when they described an emergency (vomiting cat), and they went elsewhere. - **Supportive care around difficult visits:** multiple owners mention euthanasia appointments handled respectfully, including a condolence card afterwards. - **Treatment details mentioned:** pain relief medication and use of an e-collar/cone after a dew-claw injury. - **Admin/customer-service concerns:** one long-term client says service declined compared with pre‑pandemic and reports repeated, unsuccessful attempts to have a dog’s records transferred.