Pennine Vets – Vets in Bury
Clinic Overview
Pennine Vets is an RCVS General Practice small-animal clinic established in 2004, with in-house ultrasound, X‑ray and a lab for diagnostics. The practice covers routine care (vaccines, parasite control, microchipping, neutering) as well as surgery and a soft-tissue surgery referral service. In reviews, owners describe both responsive care (including a late Friday urgent appointment for a cat, and pain relief plus a cone provided for a dog with an injured dew claw) and, in contrast, a report of being turned away when a vomiting cat was described as an emergency. Several reviews also mention support around end-of-life care, including a condolence card after euthanasia.
Services
- •Consultations and six‑month health checks
- •Vaccinations and parasite control
- •Microchipping
- •Neutering
- •Dentistry
- •Surgery, plus soft tissue surgery referral service
- •Diagnostic tests & imaging (website lists in-house lab, ultrasound, X‑ray)
- •Nurse clinics and blood pressure checks
- •Grooming & nail clipping, anal sac expression
- •Pet travel documentation
- •Home visits
- •Species seen (as listed by the practice): dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets, reptiles (including tortoises), small/large cage birds, backyard poultry, birds of prey, wild birds, aquarium fish
- •Emergencies: during normal hours, clients are told to contact the practice; out-of-hours emergencies are directed to PetMedics Veterinary Surgeons (as stated on the website). Reviews include one example of an urgent same-day appointment late on a Friday before a bank holiday weekend.
People
- •The website summary provided does not include named team members.
- •Review examples of what owners noticed in staff interactions
- •Handling stressed dogs during an injured dew-claw visit; owners mention patience and that they were sent home with painkillers and a cone, with a return visit planned for treatment.
- •Euthanasia support, described as patient and respectful, with one owner mentioning a condolence card afterwards.
Reviews
Google rating: 4.3 stars from 196 reviews.
- •Urgent care access is mixed: one owner says they were able to get an emergency appointment for a cat late on a Friday before a bank holiday; another reports being told the clinic was too busy when they described an emergency (vomiting cat), and they went elsewhere.
- •Supportive care around difficult visits: multiple owners mention euthanasia appointments handled respectfully, including a condolence card afterwards.
- •Treatment details mentioned: pain relief medication and use of an e-collar/cone after a dew-claw injury.
- •Admin/customer-service concerns: one long-term client says service declined compared with pre‑pandemic and reports repeated, unsuccessful attempts to have a dog’s records transferred.
Special Services
Animals Treated at Pennine Vets
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Pennine Vets
Opening Hours
Hours
Reviews for Pennine Vets
Note: Showing the 5 most recent Google reviews out of 196 we track in total. Recent reviews may not be representative of overall sentiment.
Shadiyah Islam
2 months ago
The reason for my one star is as from today when I explain the situation regardless my cat was vomiting and I mean she was literally vomiting and it was an emergency and she was registered to this place I don’t think they did care in fact apparently they were really really busy. I explained and reported it to one of the call handlers which I am now going to un register my cat from there I do not Recommend anyone to go to this vet because they don’t really care and sometimes I don’t know what they are saying and doing Regardless, my cats healthy issues and other things I give this a zero if it was to be and I would like to report a formal complaint regardless this whole situation I had to bring her to another vet for further investigation in the enquiries
Mary Ward
5 months ago
Whilst dog sitting our daughter’s dog she badly hurt her Dew Claw. We’ve never been in a vets before, Evy was extremely stressed , every member of staff she met was absolutely fantastic. She’s going back to- morrow for treatment . We came away with pain killers etc and as you can see managed to put the cone on her. We cannot thank everyone enough for their dedication, patience and kindness. (Although it was 1:0 to Evy her first experience was very positive) We feel to - morrow Evy will be in good hands. Richard Ward
Mary Ward
2 months ago
Whilst dog sitting our daughter’s dog she badly hurt her Dew Claw. We’ve never been in a vets before, Evy was extremely stressed , every member of staff she met was absolutely fantastic. She’s going back to- morrow for treatment . We came away with pain killers etc and as you can see managed to put the cone on her. We cannot thank everyone enough for their dedication, patience and kindness. (Although it was 1:0 to Evy her first experience was very positive) We feel to - morrow Evy will be in good hands. Richard Ward
S
a year ago
Unfortunately after many years with these the overall customer service isn’t as it was pre pandemic. After 4 requests to move our dogs history to our new vets practice it seems we were correct as still waiting.
S
a year ago
Unfortunately after many years with these the overall customer service isn’t as it was pre pandemic. After 4 requests to move our dogs history to our new vets practice it seems we were correct as still waiting.
Dani Whitehead
2 years ago
The best vets around. Looked after both my rat babies so well and when we had to have one put to sleep recently, they sent us a beautiful condolence card and they made a very difficult situation a tiny bit easier. Thankyou so much Pennine Vets xxx
Shannon Harwood
2 years ago
Amazing and compassionate
Charlotte Olivia J
2 years ago
I absolutely love this veterinary practice, the team are lovely. It's always a pleasure taking my little Bonnie Bean in for her GHC & vacs every year, they have a great healthy pet club which helps split the costs over a year, and includes things like nail clips and rearguard, and even a free bag of hay or pellets.
k fitzsimmons
2 years ago
A really good independent vet. The staff are very friendly and really good with the animals. We got in with our cat in for an emergency appointment. Late Friday afternoon on a bank holiday weekend. They really do go the extra mile to look after you pets.
Joanne Lomas
4 years ago
Sadly I had to have my beloved cat put to sleep, he was a very old man, the staff and vet were fantastic very understanding, patient and respectful at a difficult time,,a massive thank you to them for their compassion
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