Pennine Vets – Vets in Bury
Clinic Overview
- Positive reviews describe caring, friendly staff, including praise for reception and clinical teams going beyond what was expected. - Routine care is spoken about well, with owners mentioning vaccinations, inoculations and confident handling of young pets. - Several owners highlight calm, kind support during stressful situations, including treatment planning for an injured dog and compassionate euthanasia care.
Services
- •Routine and preventive care: consultations, six-month health checks, vaccinations, parasite control, microchipping, nurse clinics and blood pressure checks. Recent reviews also mention annual health checks, puppy vaccinations and routine preventive visits through a pet club scheme.
- •Procedures and treatment: neutering, dentistry, general surgery, and a soft tissue surgery referral service. Review examples include pain relief and follow-up planning for a painful dew-claw injury, as well as compassionate euthanasia care.
- •Diagnostics and imaging: the practice lists an in-house lab, ultrasound and X-ray.
- •Additional support services: grooming and nail clipping, anal sac expression, pet travel documentation and home visits.
- •Species seen: dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets, reptiles including tortoises, small and large cage birds, backyard poultry, birds of prey, wild birds and aquarium fish.
- •Emergency arrangements: during normal hours, clients are advised to contact the practice; out-of-hours emergencies are directed to PetMedics Veterinary Surgeons. Reviews include both positive urgent care experiences and a complaint from an owner who felt they could not get help when the clinic was busy.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also mention a healthy pet club scheme that helps spread routine costs, with one owner noting there was no charge at the appointment because they were on the plan; another mentions extras such as nail clips and parasite cover.
People
No individual team members are named in recent feedback. Reviews repeatedly praise the reception and clinical staff for being friendly and caring, mention a professional and confident vet nurse during puppy vaccinations, and highlight compassionate support from a vet during an end-of-life appointment.
Reviews
Google rating: 4.3 stars from 199 reviews. Recent feedback shows a mix of warm clinical care and some concerns about administration and access.
- •Positive reviews describe caring, friendly staff, including praise for reception and clinical teams going beyond what was expected.
- •Routine care is spoken about well, with owners mentioning vaccinations, inoculations and confident handling of young pets.
- •Several owners highlight calm, kind support during stressful situations, including treatment planning for an injured dog and compassionate euthanasia care.
- •Less positive feedback focuses on administration and access, including one serious complaint about cremation arrangements after a pet was put to sleep, an urgent-access complaint involving a vomiting cat, and delays transferring records to another practice.
