
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Beech House Veterinary Surgery, located in Radcliffe, Manchester, is a well-established clinic offering a range of veterinary services, including specialized veterinary nurse training and emergency services with extended hours. With 502 Google reviews, the clinic holds an overall rating of 4.4 stars, indicating a generally positive reception among its clientele.
Customer reviews present a mixed picture. Positive feedback highlights the clinic's compassionate care and professional service. Notably, one reviewer praised the staff's attentiveness during a difficult period, emphasizing the caring gestures such as sending a condolence card after the loss of a pet. Another reviewer commended the team for their efforts to make vet visits comfortable for both pets and owners, showcasing their dedication to animal welfare.
Conversely, some reviews express dissatisfaction, particularly regarding management and staff turnover. One long-term client reported issues with inconsistent veterinary care and a lack of empathy from the practice manager, noting a concerning incident involving incorrect medication. Another reviewer echoed concerns about frequent changes in veterinary staff, which affected their experience negatively.
While individual experiences vary, the clinic's significant number of reviews suggests that it is a well-frequented and trusted establishment by many. However, the contrasting experiences of clients, particularly regarding management and staff consistency, are areas that could benefit from attention to enhance overall client satisfaction.
24/7 emergency care available
Veterinary nurse training provided
2-4 Stopes Road
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