Armac Veterinary Clinic

- Fast access for urgent problems: owners mention easy booking at any time and being seen quickly (e.g., within an hour for a dog in significant pain). - Supportive handling in high-stress situations: particularly around emergency visits and euthanasia, with staff described as clear and not rushing owners. - Cost perceptions vary: several reviewers call pricing reasonable (including for out-of-hours), but one recent review reports a £480 spend with significant dissatisfaction.

Services

•24/7 emergency care (website and multiple reviews): owners describe booking “24 hours a day,” being seen quickly for acute pain, and attending for emergency visits.
•Diagnostics (website): one review mentions stool samples being taken and lab results expected within a week (with a complaint about delays).
•Surgeries (website).
•Acupuncture (website).
•Dermatology (website).
•End-of-life care: a review describes support and communication around euthanasia, including not feeling rushed and being guided through what to expect.

Pricing

•One reviewer reports paying £480 for two visits (including follow-up for diarrhoea and mention of tests/results), and felt this did not lead to answers or timely follow-up.
•Other reviewers describe emergency visit costs as “very reasonable,” with one stating the bill was about 1/4 of what another surgery quoted (no exact figure given).

People

•Vets and reception staff are repeatedly described as reassuring during emergencies and able to explain things clearly in difficult moments (e.g., euthanasia support where the owner felt given “comfort and clarity” without being rushed).
•One owner with a very fearful dog says the vet worked to make a booster visit as stress-free as possible.
•A conflicting experience describes promised call-backs not happening and difficulty getting updates on results.

Reviews

4.1 stars from 188 reviews.

•Fast access for urgent problems: owners mention easy booking at any time and being seen quickly (e.g., within an hour for a dog in significant pain).
•Supportive handling in high-stress situations: particularly around emergency visits and euthanasia, with staff described as clear and not rushing owners.
•Cost perceptions vary: several reviewers call pricing reasonable (including for out-of-hours), but one recent review reports a £480 spend with significant dissatisfaction.
•Follow-up and clinical guidance concerns (in a minority of reviews): one owner reports disputed advice around vaccination timing, ongoing diarrhoea in a kitten, delays in lab results, and multiple missed promised phone calls.
•Practical access issue: one review highlights limited parking, describing only one designated space and stress finding somewhere to park when busy.

Reviews for Armac Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 188 we track in total. Recent reviews may not be representative of overall sentiment.

J C

in the last week

We’ve used Armac for emergency out of hours care on several occasions. It’s always easy to book in an appointment, 24 hours a day. All the staff are friendly, helpful and compassionate.

Judith Cairns

The vets and staff are excellent but really struggle to park. There is only 1 space designated. Its a busy practice so it makes it stressful when you cant fi d anywhere to park.

Beata Bozek

2 weeks ago

This practice is a nightmare, they have no idea what they are doing, they are not returning calls although promised. I went with two kittens for a healthcheck and for worming treatment. The vet asked if I wanted to get them vaccinated as well and I told him that I read that kittens should not be vaccinated if they haven't been wormed at least 2 weeks earlier, he said that it's fine to vaccinated them and it doesn't matter if they have been wormed or not. Well as it turned out it's not fine as the vaccine may not be effective at all and this is not a standard guidance. After the vaccination one of the kittens got diarrhoea so I went back but I've been told that it's probably from the vaccine and that they cannot give the kitten anything for it. I got 2 sachets of probiotic. Couple of days later it got worse to the point that the kitten went to litter box 4 times within 1h so I went back for emergency visit. I brought stool samples as well. This time I've been you'd that it's probably worms so they have given him worm treatment again and some paste to give him for 3 days. I've been told that the lab results will be back within 1 week. I have called 1 week later no results, the kittens still has diarrhoea so Ive asked to speak to vet as its been over 2 weeks, the kitten doesn't gain weight and I'm now really worried. I've been told that the vet will call me back. Guess what? no phone call. I called the next day and Ive been assured that I'm on the list for a phone call that day. We'll it's 3 days later still no phone call and no results. I have oaud fir those 2 vusits £480 for what?? If I could give negative stairs I would. I should've gone with different vet especially that they have failed to diagnose my older cat on time and when I went 3 months later with him it was too late to do anything to save him as he had advanced lymphoma and my cat died 6 weeks later 😢. Stay away of you can!!!

Peter Taylor

To our cooper there this morning... He was in alot of pain... Rang armac rapid response on the fone... Saw him within the hour.. Friendly warm reception.. They saw my pooch... Turns out he had tummy trouble was in alot of pain.. They treated my boy so hopefully he is on the mend... I was also amazed at the cost... Very very reasonable for an Xmas morning... Certainly not out to rip u off like most of them.. So thank you armac

Caitlan Macleod

4 weeks ago

We had an unexpected trip to the emergency vets and I couldn’t have asked for a nicer experience. The staff were so caring and super reassuring during such a stressful time. Their love for animals shines. Their prices were so reasonable and about 1/4 of the price we’d been quoted by another surgery. This really helped to relieve stress and we could just focus on getting our dog feeling better. Thank you!

shonagh strachan

a month ago

1st class service which truly puts your pets needs first. Always happy to discuss/answer any queries. Our Labrador loves and trusts team and that speaks volumes to us, as a pet parent.

Julieann Hyde

The best Vet in the North West and a firm I've been with through the life of my three dogs. The first of which I got in 1993. No issues, no problems and they don't overcharge.

Mark McNicholas

4 months ago

⭐️⭐️⭐️⭐️⭐️ Absolutely Wonderful Care Every Time! I can’t speak highly enough of the team at our vets. The vets and reception staff are always so lovely—not just to me, but to my dogs as well. Every visit feels calm and welcoming, and it’s clear how much they genuinely care about the animals (and their humans!). Whether it’s a routine check-up or something more urgent, I always feel reassured knowing we’re in such capable and compassionate hands. Thank you for everything you do.

Claire Jones

We had to recently put our old dog to sleep, and from the first phone call to leaving with just the bedding, the Armac staff were amazing. What a skill they have, to know what to say to provide comfort and clarity, without feeling rushed or overwhelmed. Lily was in great hands with the ladies who were in that night. Amazing people and can't thank them enough for looking after our girl 🐾🤍

elizabeth duxbury

Been going to Armac vets for years with all our pets. Cannot fault the care and compassion shown by all the vets. My 6 year old lab is always terrified when we have to visit and this week when he was due his booster the vet went above and beyond to make his visit as stress free as possible. Thank you.