Armac Veterinary Clinic

- Recent reviews are mostly positive, with many owners describing long-term loyalty to the practice and saying the vets are kind, professional, and good with animals. - Emergency access stands out strongly: owners mention being able to book 24 hours a day and, in one case, being seen within an hour for a dog in significant pain. - Cost is viewed positively in several emergency reviews, particularly for out-of-hours care, though there is also a clear negative account centred on follow-up, test results, and missed promised callbacks.

Armac Veterinary Clinic in Bury offers a broad mix of routine and urgent veterinary care, with 24/7 emergency appointments repeatedly mentioned by owners. Recent feedback continues to highlight compassionate vets, calm handling in stressful situations, and easy access for out-of-hours problems. Most recent reviews are positive, though a small number raise concerns about reception communication, follow-up calls, and parking.

Services

•24/7 emergency care: Owners repeatedly mention being able to book appointments at any time of day or night, including out-of-hours visits and urgent same-day attention for pets in pain.
•Diagnostics and investigations: The clinic offers diagnostic workups, with reviews mentioning stool samples, lab testing, and follow-up around results.
•Surgery and medical treatment: Surgical care remains part of the clinic’s core service offering, alongside treatment for acute problems seen on emergency visits.
•Routine appointments: Reviews mention health checks, vaccinations, worming treatment, and booster visits, including thoughtful handling for a very fearful dog.
•Acupuncture and dermatology: These are listed as available services.
•End-of-life care: Owners describe kind, unhurried support around euthanasia and aftercare during very difficult moments.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review feedback on cost is mixed: several owners describe emergency and Christmas Day care as very reasonable, with one saying the bill was about a quarter of another quote, while one dissatisfied reviewer reported paying £480 for two visits and felt the follow-up did not justify the cost.

People

Named in recent reviews, Hannah is praised for being helpful and professional, and Mel is also thanked by name. More broadly, owners often describe the vets and wider team as compassionate, reassuring, and clear in difficult situations, especially during emergencies and end-of-life care. Reception feedback is more mixed, with one recent review describing an upsetting interaction during enquiries about a pet’s ashes.

Reviews

Armac Veterinary Clinic has 4.1 stars from 205 Google reviews.

•Recent reviews are mostly positive, with many owners describing long-term loyalty to the practice and saying the vets are kind, professional, and good with animals.
•Emergency access stands out strongly: owners mention being able to book 24 hours a day and, in one case, being seen within an hour for a dog in significant pain.
•Cost is viewed positively in several emergency reviews, particularly for out-of-hours care, though there is also a clear negative account centred on follow-up, test results, and missed promised callbacks.
•A few practical and service issues recur in the recent feedback, especially limited parking and one poor reception experience during a sensitive bereavement-related query.

Reviews for Armac Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 205 we track in total. Recent reviews may not be representative of overall sentiment.

Janet Leach

4 weeks ago

Wonderful vets they have been looking after my 4 dogs for many years now.

Dianne

1 month ago

My experience yesterday and on my other visits have been very good no complaints x

Sarah Price

The vets at Armac Vets are compassionate, sensitive, honest and very kind. During a very difficult time they showed genuine care and professionalism, and I’m very grateful for how the veterinary team handled things. Unfortunately my experience with one receptionist was not as positive. I rang to ask about my cat’s ashes and was unsure what Surname name my cat had been registered under, as my neighbour had kindly made the call and paid the vet bill for me when my cat needed urgent care. The receptionist seemed impatient, rushed me on the phone and told me my cat had not been returned from the crematorium and that I should stop ringing, as the person on file would be contacted. Shortly afterwards my neighbour called to say the vets had been in touch the day before and told her that my cat’s ashes were ready to collect and that they had managed to contact me, the cat’s owner — which they had not. I rang the practice again straight away and was then told by a different receptionist that my cat had actually been there for around five days already. During such a sensitive time this felt quite upsetting, and the first person I spoke to came across as unprofessional and dismissive. The vets themselves are excellent, but experiences like this at reception could unfortunately damage what is otherwise a very good veterinary practice.

Eray Bal

2 months ago

I would like to thanks to Hannah the veterinarian and Mel at Armac were really helpful and the practice was very professional. Becky Newman w Bella. I would highly recommended Armac 🙏🙏

Camila Trujillo

All my babies have been there and they’re the best, I wouldn’t go anywhere else

J C

3 months ago

We’ve used Armac for emergency out of hours care on several occasions. It’s always easy to book in an appointment, 24 hours a day. All the staff are friendly, helpful and compassionate.

Judith Cairns

The vets and staff are excellent but really struggle to park. There is only 1 space designated. Its a busy practice so it makes it stressful when you cant fi d anywhere to park.

Beata Bozek

This practice is a nightmare, they have no idea what they are doing, they are not returning calls although promised. I went with two kittens for a healthcheck and for worming treatment. The vet asked if I wanted to get them vaccinated as well and I told him that I read that kittens should not be vaccinated if they haven't been wormed at least 2 weeks earlier, he said that it's fine to vaccinated them and it doesn't matter if they have been wormed or not. Well as it turned out it's not fine as the vaccine may not be effective at all and this is not a standard guidance. After the vaccination one of the kittens got diarrhoea so I went back but I've been told that it's probably from the vaccine and that they cannot give the kitten anything for it. I got 2 sachets of probiotic. Couple of days later it got worse to the point that the kitten went to litter box 4 times within 1h so I went back for emergency visit. I brought stool samples as well. This time I've been you'd that it's probably worms so they have given him worm treatment again and some paste to give him for 3 days. I've been told that the lab results will be back within 1 week. I have called 1 week later no results, the kittens still has diarrhoea so Ive asked to speak to vet as its been over 2 weeks, the kitten doesn't gain weight and I'm now really worried. I've been told that the vet will call me back. Guess what? no phone call. I called the next day and Ive been assured that I'm on the list for a phone call that day. We'll it's 3 days later still no phone call and no results. I have oaud fir those 2 vusits £480 for what?? If I could give negative stairs I would. I should've gone with different vet especially that they have failed to diagnose my older cat on time and when I went 3 months later with him it was too late to do anything to save him as he had advanced lymphoma and my cat died 6 weeks later 😢. Stay away of you can!!!

Peter Taylor

To our cooper there this morning... He was in alot of pain... Rang armac rapid response on the fone... Saw him within the hour.. Friendly warm reception.. They saw my pooch... Turns out he had tummy trouble was in alot of pain.. They treated my boy so hopefully he is on the mend... I was also amazed at the cost... Very very reasonable for an Xmas morning... Certainly not out to rip u off like most of them.. So thank you armac

Caitlan Macleod

4 months ago

We had an unexpected trip to the emergency vets and I couldn’t have asked for a nicer experience. The staff were so caring and super reassuring during such a stressful time. Their love for animals shines. Their prices were so reasonable and about 1/4 of the price we’d been quoted by another surgery. This really helped to relieve stress and we could just focus on getting our dog feeling better. Thank you!